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Privacy Policy

Last updated: September 2026

At Canada Nursing Hub, your privacy is important to us. This Privacy Policy explains how Canada Nursing Hub, based in Ontario, Canada, collects, uses, and protects your personal information when you use our platform.

1. Information We Collect

  • Account Information: When you register, we collect your name, email address, and any profile details you provide (e.g., target province, primary goals).
  • Usage Data: We track your progress, quiz attempts, streaks, XP, and interactions with the platform to personalize your experience.
  • Communication Data: When you contact us, we collect the information you provide in your messages.
  • Advertising & Measurement Data: If you accept optional advertising cookies, the Meta Pixel (operated by Meta Platforms, Inc.) collects your page URL, referring page, IP address, device and browser information, cookie or pixel identifiers, and interactions with our ads (such as ad views and clicks). This data is collected only after you accept optional cookies in our cookie banner.

2. How We Use Your Information

  • To provide and maintain the Canada Nursing Hub platform and its features.
  • To track your study progress, generate personalized study plans, and display your statistics.
  • To send you important account-related notifications and updates.
  • To respond to your inquiries and provide support.
  • To improve our services, features, and user experience.
  • When you have accepted optional advertising cookies: to measure the effectiveness of our marketing campaigns, understand how visitors reach the platform (analytics), and show you relevant advertising (retargeting) through Meta.

3. Information Sharing

  • We do not sell, rent, or trade your personal information to third parties.
  • We share data only with trusted service providers (e.g., payment processors, hosting) who help us operate the platform, under strict confidentiality obligations.
  • Meta Platforms, Inc. (Facebook) is a third-party advertising and measurement provider. When you accept optional advertising cookies, the Meta Pixel shares the advertising data described in Section 1 with Meta for campaign measurement, analytics, and advertising purposes. This data may be processed outside Canada, including in the United States.
  • You can learn more about how Meta handles data in Meta's Privacy Policy and Meta's Cookie Policy.
  • We may disclose information if required by law or to protect our rights and users.

4. Data Security

  • We use industry-standard security measures to protect your data, including encrypted transmission (HTTPS) and secure storage.
  • Payment processing is handled by Stripe; we never store your credit card details on our servers.

5. Cookies & Tracking

  • Essential cookies maintain your session, security, and preferences. They operate without your consent and cannot be switched off.
  • Analytics cookies help us understand how the platform is used so we can improve it.
  • Advertising cookies are optional. They include the Meta Pixel, which Meta loads only after you accept optional cookies in our cookie banner. It sends a PageView event so we can measure our marketing campaigns.
  • If you reject or ignore the cookie banner, no advertising cookies, pixel scripts, or pixel events run at all.
  • We do not send names, email addresses, phone numbers, account or profile data, exam activity, health information, patient information, or form contents to Meta.

6. Your Rights

  • You can access, update, or delete your account information at any time.
  • You may request a copy of your data or ask us to delete your account and associated data.
  • You may accept or reject optional advertising cookies through our cookie banner, and change your choice at any time using the 'Cookie settings' link in the footer of every page.
  • You can also control cookies through your browser settings, as described in our Cookie Policy.
  • Meta offers additional information and advertising choices in Meta's Privacy Policy and Meta's Cookie Policy.
  • To exercise any of your rights regarding your account data, contact us at canadanursinghub@gmail.com.

7. Children's Privacy

  • Canada Nursing Hub is intended for users 18 years of age or older. We do not knowingly collect data from minors.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new effective date.

Contact Us

Canada Nursing Hub — Ontario, Canada. If you have any questions about this Privacy Policy, please contact us at canadanursinghub@gmail.com